Who we are
Best Technology Mobile Care offers repair and maintenance services for mobile devices, including smartphones and tablets. Our services cover hardware and software issues, screen repairs, battery replacements, water damage repairs, and more.
Information we collect
When you use our mobile care services, we may collect the following types of information:
– Personal Information: such as your name, email address, phone number, and other contact details.
– Device Information: including the make and model of your device, operating system version, and unique device identifiers.
– Usage Information: such as the features you use, the pages you visit, and the actions you take while using our services.
Service Warranty
We provide a limited warranty on all repairs and parts replaced by Best Technology Mobile Care. The warranty period varies depending on the type of repair or replacement performed. Please refer to your invoice for specific warranty details.
Service fees
Service fees are determined based on the nature of the repair or maintenance service required for your mobile device. A cost estimate will be provided before any work is carried out. Additional charges may apply if unforeseen issues are discovered during the repair process.
Customer Responsibilities
Customers are responsible for providing accurate information about the issues with their mobile devices and any previous repair attempts. Customers must also provide necessary passwords or access codes required to perform the service.
Data and privacy
While we take all necessary precautions to safeguard your data and privacy during the repair process, Best Technology Mobile Care is not liable for any loss of data or information stored on the device. Customers are advised to back up their data before seeking our services.
Data Pickup and Delivery
Customers are responsible for dropping off their devices at our service center for repairs. Pickup and delivery services may be available for an additional fee, depending on the location. Customers must provide a valid ID when collecting their repaired devices.
Refund Policy
Refunds are only provided in cases where Best Technology Mobile Care is unable to repair the device or if the repair cannot be completed due to unforeseen circumstances. No refunds will be issued once the repair work has been completed.
Modification of Terms
Best Technology Mobile Care reserves the right to modify these terms and conditions at any time without prior notice. Customers will be notified of any changes to the terms and conditions before availing of our services.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes and obtain your consent if required by law.
Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
– Email: support@btmobilecare.com
– Website: www.btmobilecare.com
– Phone: +977 9827801575, +977 9812141777
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. Thank you for choosing Best Technology Mobile Care.
